support_agentSupport

Support Hub

Dedicated support pipelines, SLA guarantees, and response desks for getCodeLess clients and Atlassian Marketplace users.

tuneCLIENT // PORTALRestricted // Auth Required

Dedicated client backlog and support pipeline. Directly submit and track priority tasks, technical inquiries, and bug reports.

integration_instructionsClient Backlog

alt_routePriority Triage

verified_userDirect Backlog Dispatch

Enter the client access code provided by your getCodeLess lead to submit sprint tasks, investigations, or bug reports.

securityEncrypted·TLS 1.3 SECURE

extensionAtlassian MarketplaceDirect Support Desk

Enterprise-grade support, operational SLAs, and technical documentation for Mind Map Studio on Jira Cloud & Confluence.

99.9%

Cloud SLA Uptime

< 4h

L1 Critical SLA

Forge

Cloud Native

folder_openResources & Policies

Review guaranteed response times (L1-L4) & incident service commitments.

Step-by-step installation, keyboard shortcuts & Confluence macros.

Forge runtime isolation, TLS 1.3 encryption & GDPR compliance.

Real-time customer support & direct technical help from our engineering team.

scheduleMon – Fri, 09:00 – 17:00 CET (Business Days)support@getcodeless.tech